Frank's RedHot Frequently Asked Questions (FAQs)
Check out these commonly asked questions:
General:
- » Where can I purchase Frank's RedHot sauces?
- » What sizes are available for each Frank's RedHot product?
- » How can I get coupons for your products?
- » I’m unable to find one of my favorite Franks RedHot® products? Do you still manufacture it? Can you help me locate it?
- » Can I order Frank’s RedHot® products from you directly?
- » Who do I contact concerning donations?
Ingredients & Storage:
- » What is the shelf life of Frank's RedHot hot sauce?
- » Do Frank's RedHot sauces have to be refrigerated?
- » Do Frank's RedHot sauce products contain MSG?
- » How does Franks RedHot® label for top allergens and sensitivities?
- » Are Frank's RedHot sauce products kosher?
- » Where can I find nutrition information for a Franks RedHot® product?
Recipes & flavor:
- » Do you have any recipes using Frank's RedHot?
- » How can I make sure the wings I serve have the authentic flavor of Buffalo?
- » Is the Hot Buffalo Wings Sauce more or less hot than the Frank's RedHot XTRA Hot?
- » How can I create a milder Frank's RedHot sauce?
- » How can I make a spicier wing?
- » Can I feature your Frank's RedHot® recipes on my website or reference your French's® brand name in a recipe I am featuring?
Can't Find What You're Looking For?
Not to worry! Give us a shout by visiting the contact us page.
General
Where can I purchase Frank's RedHot sauces? ▴
Frank's RedHot sauces are available from food stores, convenience stores and club stores nationally. If you are unable to find your favorite Frank's RedHot Sauce at your local store you can ask your store manager to order it.
What sizes are available for each Frank's RedHot product? ▴
Frank's RedHot Original Cayenne Pepper Sauce: 5oz Glass, 12oz Glass, 23oz Glass
Frank's RedHot XTRA Hot Cayenne Pepper Sauce: 12oz Glass
Frank's RedHot Buffalo Wings Sauce: 12oz Glass, 64oz (in some club stores)
Frank's RedHot Chile 'n Lime™ Hot Sauce: 12 oz Glass
Frank's RedHot Sweet Chile Sauce: 12 oz Glass
Frank’s RedHot Slammin’ Sriracha Chili Sauce: 12 oz Glass
Frank's RedHot Ketchup Style Hot Sauce: 12oz Glass
Frank's RedHot Kickin' BBQ™ Sauce: 12oz Glass
How can I get coupons for your products? ▴
Thank you for your interest in our products. We are sorry but we do not have coupons available for mailing. We promote our products in many ways and encourage you to check for available coupons for our family of brands through some of the other sources available. We regularly promote our products through weekly sales in local stores. Please check your store’s weekly circular and store shelves for these special offers. Store loyalty cards sometimes offer additional in-store discounts and load-to-card offers. Our coupons are sometimes available in the coupon inserts in local newspapers, through websites such as coupons.com and redplum.com (moving to www.retailmenot.com/everyday), and many mobile coupon apps that are now available.
I’m unable to find one of my favorite Franks RedHot® products? Do you still manufacture it? Can you help me locate it? ▴
Just use the search feature on the top right-hand corner of our website to find the product page and click on the “Where to Buy” box to find online retailers* as well as stores* near you that carry the product and have it in stock.
*Not all retailers participate in our “Where to Buy” feature. If you cannot find a product at your local store, we recommend that you speak with your local store manager about availability.
Can I order Frank’s RedHot® products from you directly? ▴
While we do not currently have a direct order service, most of our products can be purchased on line. Just use the search feature on the top right-hand corner of our website to find the product page and click on the red “Where to Buy” box to find online retailers that carry the product and have it in stock.
Who do I contact concerning donations? ▴
Donations requests can be made via email at cdc@mccormick.com or by mail. All written requests for donations must be on your organization’s letterhead and received six weeks prior to your event. Please give information concerning type of fundraiser and approximate number of participants. For more information about our Charitable Guidelines, please go to: www.mccormickcorporation.com/Our-Commitment/Donations
Franks RedHot® - c/o McCormick & Co., Inc.
Attn: Charitable Donations Committee
24 Schilling Road, Suite 1
Hunt Valley, MD 21031
Ingredients & Storage
What is the shelf life of Frank's RedHot® hot sauce? ▴
Quality, freshness and flavor are top priorities at Frank's RedHot®. The date stamped on shoulder or the bottom of the bottle is the date we recommend that you use the product by to assure the product's optimum flavor, freshness and consistent quality. The product will generally maintain good flavor quality for a few weeks after that date if refrigerated. Refrigeration will help maintain its flavor; however, it is not necessary if you prefer your Frank's RedHot® to be room temperature. The recommended shelf life from the date of manufacture if unopened is 24 months.
Do Frank's RedHot sauces have to be refrigerated? ▴
We recommend that Frank's RedHot Sweet Chili® and Frank’s RedHot® Slammin’ Sriracha® Chili Sauce be refrigerated after opening; All other sauces do not have to be, but, doing so will keep the product fresher for a longer period of time.
Do Frank's RedHot sauce products contain MSG? ▴
No, Frank's RedHot Original, XTRA Hot, Buffalo Wings Sauce, Chile 'n Lime, Hot Buffalo Wings Sauce, Kickin' BBQ Sauce, Sweet Chili Sauce, Sriracha Chili Sauce and Ketchup Style Sauce do not contain MSG.
How does Franks RedHot® label for top allergens and sensitivities? ▴
We are aware of allergies and sensitivities to the following ingredients:
- Wheat
- Soy
- Milk & Milk Products
- Shell Fish
- Peanuts
- Fish
- Tree
- Nuts
- Yellow Dye #5 and 6
- Egg
- Sulfites over 10 ppm
- Monosodium Glutamate or MSG
- Gluten containing grains - including barley, rye, oats, spelt, triticale, and kamut
We will always declare these ingredients on our label in the ingredients statement - they will never be hidden under the notations of "spices" or "natural flavors". This labeling policy adheres to the Food Allergen Labeling and Consumer Protection Act (FALCPA).
Our facilities have allergen, sanitation, and hygiene programs in place. Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients.
We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information.
Are Frank's RedHot sauce products kosher? ▴
Frank's RedHot Original, XTRA Hot, Buffalo Wings Sauce, Chile 'n Lime, Hot Buffalo, Kickin' BBQ, Sriracha Chili Sauce and Ketchup Style Sauce are kosher. Frank's RedHot Sweet Chili is not kosher.
Where can I find nutrition information for a Franks RedHot® product? ▴
Frank’s® has nutrition information included on the product pages on our website.
Recipes & flavor
Do you have any recipes using Frank's RedHot? ▴
Frank's RedHot is an important ingredient in many dishes. View all of our Frank's RedHot recipes now. View all recipes
How can I make sure the wings I serve have the authentic flavor of Buffalo? ▴
Frank's RedHot® Original Cayenne Pepper Sauce was the secret ingredient in the first ever Buffalo Wings recipe. To give your wings authentic Buffalo flavor, use 3 parts Frank's RedHot® Original and 2 parts melted butter. Toss your wings in this mixture and serve.
Is the Hot Buffalo Wings Sauce more or less hot than the Frank's RedHot XTRA Hot? ▴
The heat level of Hot Buffalo Wings Sauce is between the Frank's RedHot® Original Hot Sauce and the XTRA Hot Sauce.
How can I create a milder Frank's RedHot sauce? ▴
For a milder wing sauce recipe, vary the ratio of Frank's RedHot® to butter. For example, in our standard traditional Buffalo Wings recipe using 2 1/2 lbs. chicken wings use: 3 parts butter, 2 parts RedHot® (1/2 cup butter: 1/3 cup RedHot).
How can I make a spicier wing? ▴
Substitute Frank's RedHot® XTRA Hot for Frank's RedHot® Original. You'll get four times the heat and all the flavor!
Can I feature your Frank's RedHot® recipes on my website or reference your French's® brand name in a recipe I am featuring? ▴
Yes, as long as you comply with the following guidelines in terms of trademark usage. When you refer to our products in a recipe, you need to refer to the product name all in capital letters with the trademark symbol afterwards, such as "1/4 cup of FRANK'S REDHOT®" so that we can continue to protect our trademark rights. In any cookbook containing a recipe with our products, please also add the following acknowledgement: "The author and publisher would like to thank The French’s Food Company for the use of its recipe in this publication. The FRANK'S® REDHOT® trademark is used with permission of French’s Food Company LLC.
