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    Terms and Conditions

    Frank's x McSpicy UK Terms and Conditions

    Eligibility

    • 1) The Promotion is open to residents of the United Kingdom (England, Wales, Scotland, Northern Ireland), aged 18 or over only, excluding employees of the Promoter and its group companies, their families, agents or anyone professionally connected with the Promotion or its administration and any person whom, in the Promoter’s reasonable opinion, should be excluded due to their involvement or connection with this Promotion. McDonald’s employees and their immediate families will also not be accepted into this Promotion.
    • 2) Internet access, a valid email address and proof of purchase is required for entry.
    • 3) The Promoter reserves the right to verify the eligibility of any participant, entries and prize winner. The Promoter may require such information as it considers reasonably necessary for this purpose, which may include proof of identity, age, residency and address. The Promoter may withhold prizes while it verifies eligibility. Promoter reserves the right to verify the winner and ask for proof of identity documenting full name and age (date of birth). Only official documents can be accepted as proof of identity (driving licence, identity card or passport). Council tax will not be accepted as proof of identity. Expired proof of identity will not be accepted.

    Promotional Period

    • 4) The Promotion will open to entries at 00.01 on 08/05/2025 and will close to entries at 23.59 on 30/06/2025 (the “Promotion Period”). The Promotion will consist of a prize draw at the end of the Promotion Period. Entries received outside the Promotional Period shall not be valid for entry into this Promotion.

    How to Enter Prize Draw

    • 5) To enter you will need to:
      • a) Purchase a bottle of Frank's RedHot Original Cayenne Pepper Hot Sauce 148ml during the Promotion Period from a participating retailer : ASDA or Morrisons (online or in-store). Multipack & Variety pack purchases are excluded from the Promotion. No other Frank’s RedHot Sauce products are qualifying.
      • b) Scan the QR code on the point of sale material which will direct you to the website or alternatively go to this website directly (www.franksredhot.com/en-gb/franks-mcspicy ).
      • c) Follow the instructions to enter your contact details (full name and email address), retailer and upload your proof of purchase to submit an entry into the prize draw. Tick the box to accept the terms and confirm you have read the privacy policy.
    • 6) The proof of purchase submitted needs to clearly show:
      • A) Date of purchase within the promotional period as defined in clause 4.
      • B) Retailer.
      • C) Product purchased.
      Illegible copies will not be accepted as proof of purchase and claims will not be validated.
    • 7) By submitting your entry, you are agreeing and confirming that:
      • A) You shall be solely responsible for your entry;
      • B) b) Your photograph of your proof of purchase does not feature any individual nor does it disclose any personal or confidential information belonging to you or anyone else.

    Entry Restrictions

    • 8) Maximum of 1 entry per product purchased during the Promotion Period.  Maximum of 4 entries per person,  during the Promotion Period. 
    • 9) Entrants must have a valid email address to enter into the promotion.   
    • 10) Any use by entrants of identities other than their own and/or any entrant using multiple email addresses and/or any other methods to enter this Promotion will be disqualified and any prize entitlement will be void.  
    • 11) No third party or bulk entries. Entries via third parties, consumer groups or syndicates, entries by macros or other automated means and entries which do not satisfy the requirements of these Terms and Conditions in full will be disqualified. If it becomes apparent that either an entrant is using any means to circumvent this condition such as, and without limitation, fraudulently falsifying data;  acting fraudulently or dishonestly ; using identities other than their own; creating fake identities or using any other automated or manual means in order to increase that entrant's entries or otherwise acting in violation of these terms, these entrants will be disqualified, and any prize entitlement will be void.
    • 12) Illegible, incorrect and/or incomplete Entries will not be accepted or eligible to win a prize. Proof of submission will not be accepted as proof or delivery of receipt into the Promotion. No responsibility can be accepted for Entries that are illegible, incorrect, incomplete, lost due to technical reasons, corrupted, delayed or not received for whatsoever reason. Entrants who make an Entry on someone else’s behalf will be disqualified, at the Promoter’s discretion. The Promoters decision is final.
    • 13) If an Entrant encounters a technical problem with the Promotion Website when entering the Promotion, please notify the Promoter at franksmcspicy@mccormick.co.uk. Promoter cannot be held responsible for technical problems which may lead to your entry being deemed disqualified.
    • 14) If at any time you wish to withdraw from the Promotion your request should be made in writing to the Promoter at franksmcspicy@mccormick.co.uk who will respond within 7 business days.

    Prizes

    • 15) The below details the prize available to be won. This Prize is to be awarded at the end of the Promotional Period:
      a) Main Prize (1 available):
      1 x Trip To New York for 2 people. Prize Includes:
      • - Return economy direct flights for two adults to New York from the UK
      • - Return private transfers from the airport to the hotel
      • - 4 nights’ accommodation for two people in NYC hotel, the Moxy Hotel, Times Square NYC (or similar). Please note: Accommodation is based on two people sharing a twin or double room on a room only basis.
      • - Two tickets to a show of your choice on Broadway (up to the value of $300)
      • - Lunch at a NYC restaurant (up to the value of $80). Please note, Breakfast and Dinner are not included.
      • - Bespoke mobile phone app with personalised itinerary
    • 16) The prize is subject to the terms and restrictions set out below:
      • - The “Recipients” (Winner and Guest) must travel at the same time with the same itinerary. At least one traveller must be aged 21 or over. Where any travellers are under 18, they will require parent or guardian permission prior to travel.   
      • - The Prize winner and their guest shall be responsible for having a permanent and valid machine-readable passport and must be able to comply with any other visa or immigration requirements and any related expenses not expressly covered in these Promotion T&Cs.  
      • - It is the winner’s responsibility to comply with any Covid-19 checks or visa restrictions for entering USA from the UK and upon returning to the UK including obtaining a valid ESTA. The Promoter cannot be held responsible for the winner not having the correct travel documentation, test results or following any COVID-19 regulations.
      • - Obtaining valid travel insurance for the entirety of the trip is the responsibility of the prize winner.
      • - Travel is subject to availability at the discretion of The Promoter and excludes the Christmas holiday period (December 20th, 2025 – January 3rd, 2026) , Valentine’s day/weekend, Easter weekend and all other Public and Bank Holiday weekends in the UK and USA.
      • - Prize includes return economy flights, all flight taxes and surcharges and one item of checked in luggage per person. Flights are subject to availability at the time of booking. 
      • - The most suitable departure airport available may not be your closest airport. Departure airport will be winners closest major connecting airport.  
      • - Transfers are provided from John F. Kennedy International Airport to the hotel on a return basis. Transfers are private and will not be shared with other passengers. 
      • - Hotel accommodation will be 4 star, in a double room and is based on a room only format. All hotel accommodation is subject to availability at the time of booking and once reserved and confirmed cannot be changed. If a twin room is preferred, we will do what we can to secure this for you, but it cannot be guaranteed. A valid credit card may be required upon check-in to be used as security or to cover any incidentals not covered by the prize itself.
      • - The Broadway Show tickets are strictly subject to availability. The tickets will be standard entry and exclude boxes and/or VIP seating and will not exceed $300. 
      • - For the lunch, winners will be provided with a list of NYC restaurants to choose from at time of booking. If reservations cannot be made, the meal will be provided in the form of spending money paid directly into the winner’s bank account only via BACS. The total value of the meal and/or spending money will be $80. 
      • - All experience locations, bookings, travel (including flights), events, activities, hotels and any other goods and services are subject to availability at the time of booking. 
      • - Winners must provide a selection of travel dates to their Fulfilment Advisor, with at least 6 weeks advance notice as their first choice may not be available.
      • - All bookings must be redeemed within 12 months of the date of initial contact from prize provider.  
      • - Once any element of the Prize is confirmed as booked, it cannot be changed by the Prize winner.
      • - Unless explicitly included within the prize description, all expenses (including for food, drink, travel and parking) are excluded and are the liability of the winner and their guest. 
    • 17) Total of 1 prize available to be won across the Promotional Period.
    • 18) Please note, the above prize description and restrictions are accurate as of the date of publication. The prizes are non-transferable and non-refundable. There is no cash alternative to any prize. The Promoter reserves the right to substitute a reasonably equivalent alternative prize, or part of the prize, of equal or greater value, should circumstances make this necessary. Sale of the prize for profit is prohibited and may constitute fraud. The prize cannot be combined with any other offer, promotion or discount.
    • 19) The Promoter accepts no responsibility for any inability of the Winner to take up their prize.
    • 20) It is the responsibility of the entrants to provide correct, up-to-date details when entering , and then when accepting the prize as the winner.  The Promoter cannot be held responsible for an entrant or the winner failing to supply accurate information which then affects prize acceptance or fulfilment of their prize.
    • 21) The Promoter reserves the right to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the Promotion and disqualify the participant where it believes there has been a breach of these Terms, the spirit of the promotion, any instructions forming part of this Promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating or won using fraudulent means.  The Promoter's decision will be final in this regard. 

    Winner Selection & Notification:

    • 22) Within 7 days after the closing date of the Promotional Period, 1 winner will be selected at random via a secure independently verified computer program (randomiser algorithm) for the prize available (New York Trip), from all eligible entries received during the Promotion Period.
    • 23) Within 14 days of the closing date/time of the Promotional Period, the Promotion Prize Draw Winner selected will be contacted via the email they supplied upon entry. This email will be sent from franksmcspicy@mccormick.co.uk. Within the winner notification, the winner will be requested to claim their prize by responding and confirming the following details;  Full name, age and county (for winner list purposes). Age identification will also need to be provided by the Main Prize winner.
    • 24) The winner must claim their prize & supply the details stated in clause 23 within 14 days of receiving the initial email notification. It is the responsibility of the entrant to ensure that they respond to the winner notification with the correct details. 3 reasonable attempts will be made to contact the winner. If no email response is received from a winner within 14 days of the initial prize notification date, a winner rejects their prize, does not meet verification requirements or is ineligible, then that prize will be forfeited, and an alternative winner will be drawn using the same methodology as above. This process will repeat twice after which any remaining prize will be deemed forfeited. Entrants are encouraged to monitor their email inboxes during this time in case they are a winner. These terms will apply to any replacement prize draw winner. Entrants who have not won the prize will not be notified. 
    • 25) The prize draw winner will be notified as stated above in clause 23 and once verified, their contact details (full name and email address which they provided upon entry) will be passed over to the prize provider, who will contact them within 7 days of receiving the prize notification email, to arrange the fulfilment of their trip to New York prize.  

    Data Protection

    • 26) The personal data provided by entrants to the Promoter will only be used by the Promoter for the purpose of conducting the Promotion and at all times in accordance with the General Data Protection Regulation 2016/679 and/or the Data Protection Act 2018 and the Promoter's Privacy Policy (available at https://www.mccormickprivacy.com/en-gb/franks). By entering the Promotion, each entrant agrees that any personal data provided by them in their promotion entry or, which they otherwise provide in accordance with these Terms may be used by the Promoter (and shared with its third-party suppliers) to administer this promotion, contact the entrants and for prize fulfilment (as necessary) in accordance with the Promoter’s Privacy Notice. 
    • 27) Entrants agree that if they are selected as a winner of the prize, that their title, surname and county of residence may be used. If you wish to object (or limit) your information being published please send an email to privacy@mccormick.com. Please note, the Promoter may still be required to publish or make available the surname and country of the prize winner to the ASA (Advertising Standards Authority). 

    Limitation of Liability

    • 28) Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate any winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up any prize or in connection with this promotion except where it is caused by the negligence of the Promoter, its agents or its distributors or that of their employees. Your statutory rights are not affected.
    • 29) McDonald’s does not sponsor this Promotion and McDonald's is not responsible for administering this Promotion.

    General

    • 30) By entering this Promotion, each entrant agrees to be bound by (i) these Terms and (ii) McCormick (UK) Ltd website general terms of use: https://www.franksredhot.com/en-gb/terms-conditions and (iii) entrants confirm that they are aware of the Promoter’s Privacy Notice available on the promotion website.
    • 31) To receive the prize winner list, please contact the Promoter’s consumer care line team at franksmcspicy@mccormick.co.uk. A list of prize winner may be requested up to 3 months after the end of the Promotion Period. Please note that we may not be able to disclose this requested information if an entrant objects to the disclosure of such information. Where a winning entrant has objected to their information being disclosed, the Promoter will instead confirm that a valid award has taken place.  
    • 32) Any decision of the Promoter as to eligibility of an entrant to take part in the Promotion or the result of the Promotion will be final and no correspondence or discussion will be entered into. Where the Promoter reasonably suspects, in its sole discretion that an entrant has circumvented the entry requirements or has otherwise submitted an entry in breach of these terms or which otherwise goes against the spirit of the Promotion, then the Promoter may disqualify such entry and any future entries submitted by such entrant and any prize won shall be invalid.  
    • 33) The winners may be requested, but are not obliged, to take part in non-paid publicity or advertising relating to the Promotion, which may include having their photo taken for promotional and press purposes. This request may be made during the winner communications via email.  
    • 34) If for any reason any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, traffic congestion, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion cancel, modify or suspend the promotion or invalidate any affected entries. 
    • 35) If any act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions (including but not limited to global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God), the Promoter will not be liable for any failure to perform or delay in performing its obligations but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
    • 36) The Promoter has no control over communication networks and accepts no responsibility for entries that are incomplete, delayed, lost, damaged, or unreadable whether due to equipment failure, technical malfunction, failure or non-availability of the website, systems, satellite, network, server, computer hardware or software failure of any kind, the submission of incomplete information, or any other reason. The Promoter will not be held liable to any individual for any fraud committed by any third party.
    • 37) The Promoter is not liable for any delay in the delivery of any prize due to any events, circumstances or causes beyond its reasonable control. 
    • 38) If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and the remaining clauses shall survive and remain in full force and effect.
    • 39) These Terms and Conditions (and any non-contractual issues which arise out of or in connection with them) are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales unless you live in another part of the United Kingdom in which case your local laws and courts will have jurisdiction 
    • 40) By entering this Promotion, each entrant hereby releases McCormick and McDonald’s Restaurants Limited and each of their affiliates and employees absolutely and unconditionally from any responsibility or liability for the Promotion.
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