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Check out these commonly asked questions

Can I order Frank’s RedHot® products from you directly?

While we do not currently have a direct order service, most of our products can be purchased online. Just use the search feature on the top right-hand corner of our website to find the product page and click on the red “Where to Buy” box to find online retailers that carry the product and have it in stock.

I’m unable to find one of my favorite Franks RedHot® products? Do you still manufacture it? Can you help me locate it?

Just click on the “Where to Buy” link at the top of the page to find online retailers* as well as stores* near you that carry the product and have it in stock. * Not all retailers participate in our “Where to Buy” feature. If you cannot find a product at your local store, we recommend that you speak with your local store manager about availability.

Where can I purchase Frank's RedHot sauces?

Frank's RedHot sauces are available from food stores, convenience stores and club stores nationally. If you are unable to find your favorite Frank's RedHot Sauce at your local store you can ask your store manager to order it.

Do you accept ideas or suggestions, including for new products?

Thank you for your interest in our products. As a practice, we do not accept ideas or suggestions relating to new products, flavors, packaging, marketing, or recipes as we have departments devoted to product and marketing innovation. While we appreciate feedback on our products, if you still choose to submit an idea or suggestion, you understand and agree that our Website Terms of Use and/or Note about Unsolicited Submissions applies to such submissions. Thank you for being a fan!

What is the shelf life of Frank's RedHot® hot sauce?

Quality, freshness and flavor are top priorities at Frank's RedHot®. The date stamped on shoulder or the bottom of the bottle is the date we recommend that you use the product by to assure the product's optimum flavor, freshness and consistent quality. The product will generally maintain good flavor quality for a few weeks after that date if refrigerated. Refrigeration will help maintain its flavor; however, it is not necessary if you prefer your Frank's RedHot® to be room temperature. The recommended shelf life from the date of manufacture if unopened is 24 months.

Do Frank's RedHot sauce products contain MSG?

No, Frank's RedHot Original, XTRA Hot, Buffalo Wings Sauce, Chile 'n Lime, Hot Buffalo Wings Sauce, Kickin' BBQ Sauce, Sweet Chili Sauce and Sriracha Chili Sauce do not contain MSG.

How does Franks RedHot® label for gluten?

We understand the seriousness of food allergens and sensitivities. We will always declare gluten ingredients on our label in the ingredients statement. Gluten is listed as ""wheat"", ""barley"", “rye”, “oats”, “spelt”, “triticale”, “kamut” or any protein containing part thereof and hybridized strains of these grains in our ingredient statements. This labeling policy adheres to the Food Allergen Labeling and Consumer Protection Act (FALCPA). Gluten will never be hidden under the notations of ""spices"" or ""natural flavors"". Our facilities have allergen, sanitation, and hygiene programs in place. Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients. Because we are constantly improving our products, we do not offer a list of our products that do not currently contain glutens. We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information. If any product has a Gluten Free claim, the product and the manufacturing line has been validated Gluten Free.

How does Franks RedHot® label for top allergens and sensitivities?

We are aware of allergies and sensitivities to the following ingredients: - Wheat - Soy - Milk & Milk Products - Shell Fish - Peanuts - Fish - Tree - Nuts - Yellow Dye #5 and 6 - Egg - Sulfites over 10 ppm - Monosodium Glutamate or MSG - Gluten containing grains - including barley, rye, oats, spelt, triticale, and kamut We will always declare these ingredients on our label in the ingredients statement - they will never be hidden under the notations of ""spices"" or ""natural flavours"". This labeling policy adheres to the Food Allergen Labeling and Consumer Protection Act (FALCPA). Our facilities have allergen, sanitation, and hygiene programs in place. Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients. We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information.

Are Frank's RedHot sauce products kosher?

Frank's RedHot Original, XTRA Hot, Buffalo Wings Sauce, Chile 'n Lime, Hot Buffalo, Kickin' BBQ and Sriracha Chili Sauce are kosher. Frank's RedHot Sweet Chili is not kosher.

Where can I find nutrition information for a Franks RedHot® product?

Frank’s has nutrition information included on the product pages on our website.

Do you have any recipes using Frank's RedHot?

Frank's RedHot is an important ingredient in many dishes. View all of our Frank's RedHot recipes now. View all recipes

How can I make sure the wings I serve have the authentic flavor of Buffalo?

Frank's RedHot® Original Cayenne Pepper Sauce was the secret ingredient in the first ever Buffalo Wings recipe. To give your wings authentic Buffalo flavor, use 3 parts Frank's RedHot® Original and 2 parts melted butter. Toss your wings in this mixture and serve.

Is the Hot Buffalo Wings Sauce more or less hot than the Frank's RedHot XTRA Hot?

The heat level of Hot Buffalo Wings Sauce is between the Frank's RedHot® Original Hot Sauce and the XTRA Hot Sauce.

How can I create a milder Frank's RedHot sauce?

For a milder wing sauce recipe, vary the ratio of Frank's RedHot® to butter. For example, in our standard traditional Buffalo Wings recipe using 2 1/2 lbs. chicken wings use: 3 parts butter, 2 parts RedHot® (1/2 cup butter: 1/3 cup RedHot).

How can I make a spicier wing?

Substitute Frank's RedHot® XTRA Hot for Frank's RedHot® Original. You'll get four times the heat and all the flavor!

Can I feature your Frank's RedHot® recipes on my website or reference your French's® brand name in a recipe I am featuring?

Yes, as long as you comply with the following guidelines in terms of trademark usage. When you refer to our products in a recipe, you need to refer to the product name all in capital letters with the trademark symbol afterwards, such as "1/4 cup of FRANK'S REDHOT®" so that we can continue to protect our trademark rights. In any cookbook containing a recipe with our products, please also add the following acknowledgement: "The author and publisher would like to thank The French’s Food Company for the use of its recipe in this publication. The FRANK'S® REDHOT® trademark is used with permission of French’s Food Company LLC.